Hi, I'm Daniela

I build customer operations that
scale human judgment with AI

Great teams are built, not just staffed. I scale people and systems together—blending human judgement with AI to raise quality at every stage of growth.

I built Perplexity's customer experience from zero. The systems, the team, the product feedback loops. Early days to 20M+ users.

I design and build 0→1 customer and product operations for AI companies.